Calls & voicemail
A real business phone system with menus, routing and voicemail transcription — recordings attached to the contact, not trapped in a handset.
Platform / Communication
All your conversations. One place.
Every call, text and message in one inbox.
Your phone system, texts, email, web chat and social DMs land in a single conversation view — attached to the customer record, visible to your whole team, and answered before the lead goes cold.
We'll show you your own channels in one view. 30 minutes, no obligation.
Lands in the same inbox:
- Calls & voicemail
- Two-way SMS
- Web chat
- Facebook & Instagram DM
- Google Business Messages
The first five minutes decide who gets the job
A caller with an urgent problem doesn't leave a voicemail and wait. They hang up and dial the next result. Missed-call text-back closes that window automatically, before anyone on your team even knows the phone rang.
- 0:00 Call comes in and rings your team. Nobody picks up — everyone's on a job.
- 0:28 Caller hangs up. Normally this is where the lead ends.
- 0:30 An automatic text goes out in your business name, apologising for the miss and asking what they need.
- 1:15 They reply by text. The thread is now open, on the record, and visible to your whole team.
- Morning Your team opens a live conversation with context — not a voicemail icon and a number they have to call back blind.
One thread per customer, whatever channel they use
People don't stay on one channel. They call, then text, then message you on Facebook three weeks later. All of it belongs on the same record — otherwise your team is answering a stranger every time.
Two-way SMS
Text from your business number, not someone's personal phone. Templates for the messages you send constantly, and a full history when staff change.
Business email in the same thread as the texts and calls, with branded templates and the authentication work done so it reaches the inbox.
Web chat
A chat widget on your site that captures the visitor's number, so a browsing stranger becomes a contact you can follow up with by text.
Social messages
Facebook and Instagram DMs, plus Google Business Messages, pulled into the same queue instead of three apps nobody remembers to check.
For customers and crews who live on WhatsApp — connected as a proper channel with the conversation logged like every other.
Built for a team, not one person's phone
The moment you have two people answering, an inbox needs rules about who owns what. These are configured during your build.
Assignment and ownership
Conversations route to the right person by service type, territory or round-robin, so nothing sits unclaimed while three people assume someone else has it.
Internal notes
Your team can leave notes on a thread that the customer never sees — context for whoever picks it up next, instead of a side conversation in a group chat.
Saved replies
The answers you type twenty times a week become one-click snippets, which is usually the difference between a fast reply and a delayed one.
History that survives turnover
When someone leaves, the conversations stay. Nothing walks out the door on a personal phone, and the next hire picks up mid-relationship.
Call tracking and attribution
Tracked numbers on each campaign show which source produced the call, so you stop guessing which ad or listing is actually generating work.
Automated follow-up
Reminders, review requests and quote chasers fire on a schedule from the same system, using the same number the customer already knows.
The reason your messages actually arrive
Carriers and inbox providers now filter unregistered business messaging aggressively. Most of the "our texts stopped sending" horror stories trace back to this work being skipped. It's included in every build.
A2P 10DLC registration
Your brand and campaign registered with the carriers so business texts are delivered rather than silently filtered as spam.
SPF, DKIM & DMARC
Email authentication configured on your domain, which is now a requirement rather than a nicety for reaching Gmail and Outlook inboxes.
Dedicated domain warmup
A sending domain warmed gradually before volume ramps, so your first real campaign doesn't get your reputation flagged on day one.
Number porting
The number your customers have called for years moves across without downtime. You don't lose the number your trucks and signage carry.
Or let an AI agent answer it
Everything on this page is the foundation the AI agents run on. Once your phone system, calendar and CRM live in one place, an agent can answer the call, qualify the caller and book the job without a human touching it.
What it costs to build
Core communication is included in every plan. These are the one-time builds for extending it, each with a fixed scope so you know what you're buying.
Phone, text & email
The systems your customers actually reach you on.
Phone system & IVR build$797
Missed-call text-back & speed-to-lead$497
Professional email setup & deliverability$797
Branded email template set (5)$997
Voicemail drop / ringless campaign$597
Power dialer setup$597
Channels & compliance
Extra places customers message you, and the work that keeps messages arriving.
Facebook / Instagram DM + Google Messages$597
WhatsApp channel integration$597
Google Business Profile optimization$597
A2P 10DLC registration & campaign setup$397
Email domain authentication$397
Dedicated sending domain & warmup$597
Phone number porting$297
Managed social DM & WhatsApp inbox$697/mo
Included usage by plan
Calls, texts and emails are metered. Every plan includes an allowance, and anything beyond it is billed at a published rate.
Swipe the table sideways to see every plan.
| Per month | Launch | Growth | Command Center | Over that |
|---|---|---|---|---|
| Call minutes | 200 | 500 | 1,500 | $0.042/min |
| SMS segments | 500 | 1,500 | 5,000 | $0.024/segment |
| Emails | 2,000 | 10,000 | 30,000 | $0.003/email |
| Phone numbers | 1 | 2 | 5 | $3.45/number |
| AI voice minutes | — | 300 | 800 | $0.225/min |
A note on SMS segments: a text over 160 characters bills as more than one segment, so a long message to 500 contacts can cost several times what you'd expect. We show you the segment count before any campaign sends, and we'll tell you when a plan change would cost you less than the overage.
See your conversations in one place
Bring the channels you're currently juggling. We'll show you what they look like in a single inbox, and what it takes to get there from where you are.
+1 855-904-6448 Prefer to talk now? Speak with one of our experts.